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REFUND POLICY

The information provided in this Refund Policy is for general informational purposes only and does not constitute legal advice. While every effort has been made to ensure the accuracy and completeness of the information provided, we make no guarantees regarding its reliability, suitability, or applicability to your individual circumstances. By accessing or using this website and its services, you agree to be bound by these Refund Policy terms.

  1. Refund Eligibility: We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may be eligible for a refund or exchange subject to the terms and conditions outlined in this policy.

  2. Return Period: To be eligible for a refund or exchange, you must initiate the return process within 7 days of receiving your order. Returns initiated after this period may not be accepted.

  3. Return Authorization: Before returning any item, you must contact us to obtain a Return Authorization (RA) number. Items returned without an RA number may not be accepted or processed.

  4. Return Conditions: Returned items must be in their original condition, unworn, unused, and with all original tags and packaging intact. We reserve the right to refuse returns that do not meet these conditions or are deemed to be in unsatisfactory condition.

  5. Refund Process: Once your return is received and inspected, we will send you an email notification to confirm receipt of your returned item. If your return is approved, a refund will be processed to the original method of payment within 15 business days. Please note that shipping charges are non-refundable.

  6. Exchanges: If you would like to exchange an item for a different size, color, or style, please contact us to initiate the exchange process. Exchanges are subject to availability and may require additional shipping charges.

  7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect before processing your request.

  8. Non-Returnable Items: Certain items are non-returnable, including but not limited to personalized or customized items, and sale or clearance items. These items are final sale and may not be eligible for refund or exchange.

  9. Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for your return shipment.

  10. Contact Us: If you have any questions or concerns about our refund policy, please contact us through the contact form on the website.

By initiating a return with us, you acknowledge that you have read, understood, and agree to be bound by our Refund Policy. If you do not agree to these terms, please do not initiate a return.

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